The pandemic has forced many business’s to accelerate to immediate their plans for digital service delivery or put online services they had never planned to offer digitally. Davies March has been working with a number of clients leveraging Rapid Deployment technologies and process to shift services online and build new services to manage staff and customer wellbeing.
Case Studies
A large organisation conducting LFT and PCR COVID-19 testing at scale required an digital solution for self booking tests, managing people checking in for tests and capturing test results.
Working with their digital team Davies March supported in the development and release of an end to end solution within a week.
Capture event Attendance for Statutory Reports
Managing Mass Covid Testing- Logistics and Safety
A religious organisation in Australia needs to collect attendance data at services and other events so that attendees can be contacted in event of a COVID-19 case.
Davies March developed a Progressive Web App over three days that allowed attendees to report attendance for themselves and their family members including breakout events.
A large UK employer was looking for a solution to collect weekly data on staff wellbeing during the rapid transition to work from home and the new stresses on employees as a result of COVID-19.
Davies March developed a fully flexible survey platform in five days that allowed HR to build a bank of questions with multiple questions types (boolean, single value from list, multiple values from list, free text and numeric) and the ability to drag and drop questions from bank to create a survey.
Monitoring Staff Wellbeing under the new working conditions
Managing Symptoms, Self Isolation and Positive Cases in your Corporate community
A globally recognised brand with responsibility and pastoral duties for a community of 60,000 required a solution to allow their community to report if they had symptoms, had been required to self isolate and/or had a positive test, so that the COVID-19 Management Team could deliver services to support the effected community members, deep clean community spaces that had been frequented by members who had tested positive and protect the community.
Working closely with the client, Davies March rapidly delivered a web and mobile app to the community that allowed members to report and update reports. A web and mobile app was also delivered that allows the COVID-19 Management Team to quickly respond to reports, identify trends and generate reports to government authorities.
A customer who needs to review and validate clients’ official documents as part of the legal obligation of their onboarding process was looking to augment their process to enable social distancing to protect staff and clients.
Davies March developed a Progressive Web Application of the appointments, that was deployed on iPads so that checking in could be conducted at distance.
The iPad and management applications were developed and deployed in two days and support 400 appointments a day.
Managing Customer Physical attendance during social Distancing